Privacy Policy

  • Effective Date: July 6, 2026

    Elite Canine ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a Facebook or Instagram Lead Form, contact us, or use our services.

    By using our website or providing your information, you agree to the practices described in this Privacy Policy.

  • We may collect personal information that you voluntarily provide to us, including:

    • Name

    • Email address

    • Phone number

    • City or location

    • Information about your dog (such as age, breed, behaviour, and training goals)

    • Any additional information you provide through contact forms, Facebook Lead Ads, email, phone, or social media messages.

    We may also automatically collect certain technical information when you visit our website, including:

    • IP address

    • Browser type

    • Device information

    • Pages visited

    • Date and time of your visit

    • Referring website

    This information helps us improve our website and services.

  • We use your information to:

    • Respond to your inquiries

    • Schedule consultations and training sessions

    • Provide dog training services

    • Communicate regarding appointments

    • Send requested information

    • Improve our website and customer experience

    • Measure the effectiveness of our advertising

    • Comply with legal obligations

    If you opt in, we may also send occasional promotional emails or messages regarding our services. You may unsubscribe at any time.

  • If you submit your information through a Facebook or Instagram Lead Form, we receive the information you choose to provide.

    We use this information solely to contact you regarding your inquiry, provide requested information, schedule consultations, and offer our services.

    Meta may also collect information in accordance with its own Privacy Policy.

  • Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and measure advertising performance.

    We may use services such as:

    • Google Analytics

    • Meta Pixel (Facebook Pixel)

    These services help us understand how visitors use our website and improve our marketing efforts.

    You can disable cookies through your browser settings, although some website features may not function properly.

  • We do not sell your personal information.

    We may share information only when necessary with trusted service providers who assist in operating our business, including:

    • Website hosting providers

    • Scheduling software

    • Email service providers

    • Payment processors

    • Advertising and analytics providers

    These providers are required to protect your information and use it only for the services they perform on our behalf.

    We may also disclose information if required by law.

  • We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

    However, no method of internet transmission or electronic storage is completely secure.

  • We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

  • You may request to:

    • Access the personal information we hold about you

    • Correct inaccurate information

    • Request deletion of your personal information, subject to applicable legal requirements

    • Withdraw consent for future marketing communications

    To exercise these rights, please contact us using the information below.

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

  • Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children.

  • We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

  • If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

    Elite Canine

    Email: Diana.balanced.dog.trainer@gmail.com

    Phone: 236-466-0250

    Website: https://www.dogtrainernanaimo.com